Three day course from 8:00am – 4:30pm (please arrive 15 minutes early on the first day).

All students must –

• Have a moderate level of English language, literacy and numeracy. The assessment is written in English and a translator is not permitted in the assessment. A language, Literacy and Numeracy assessment might require completion prior to enrolment.
• Have received at least two COVID19 Vaccinations.
• Have previous industry experience as they are required to provide us with third party reports from a manager and a fellow colleague from an external agency.
• Have a completed TISC Enrolment Form with your Unique Student Identifier (USI) e-mailed to office@suttonroad.com.au together with your driver licence and proof of vaccination to finalise the full enrolment process or complete the enrolment at the bottom of this page.  During the online enrolment process, you will be asked to upload your driver licence and COVID-19 vaccination status, so please have this ready.  A USI number can be obtained by logging on to www.usi.gov.au and is necessary to issue your Statement of Attainment on successful completion of the course.

• One form of photo ID
• It is recommended that you bring your company’s Transport Emergency Response Plans (TERPs) but this is not a compulsory requirement

• Enclosed shoes and comfortable clothing suitable for the expected weather.
• High visibility vest. (We can provide you with one on the day)
• Additional items depending on the weather such as a hat, sunscreen or rain jacket as part of the training is conducted outside

On the first two days knowledge is tested in the forms of both written learning activities during the classroom training and also in individual practical demonstrations. On the final day a full practical assessment is conducted. This is done by simulating a real life emergency incident. The assessment is conducted in groups as this is the most realistic way an incident would be dealt with in a real life situation. Although the final assessment is conducted in a group situation, we ensure the assessment is valid and fair by ensuring each student is assessed individually against each element of the assessment. Any students who are found to be ‘Not Yet Competent’ will be able to undertake a re-assessment at a later date and pay the associated fee.

Successful completion of this course is part of the application process for the ‘Emergency Responders Card’. The card is endorsed by Canberra & Regions Oil Industry Emergency Response Group Incorporated (CROIERG), National Bulk Tanker Association (NBTA) and the Australian Fire and Emergency Services Authority Council (AFAC). Once industry accreditation is received, the card is then issued by TISC. There are additional requirements when applying for an Emergency Responders Card and successful completion of this course does not guarantee a student will be approved when applying for a card. When students enrol into the course they will be provided with the application form for the Emergency Responders Card. Students that successfully complete the course will need to submit this form to TISC.

In the circumstance that a student has previously completed training or has skills and experience relating to this course, they will be eligible to apply for Recognised Prior Learning (RPL). We do warn that due to the high risk nature of this course and the requirement of a simulated training environment, the RPL process is quite rigorous and students are still required to complete the mandatory assessment kit. Credit transfers will not applicable for this course as TISC is the only Registered Training Organisation (RTO) licenced to deliver it and it is always delivered holistically.

Students have a right to appeal any assessment decision. A student wanting to make a complaint or appeal will need to complete the Assessment Complaints and Appeals Recording Form. Students can obtain a hard copy of the Assessment Complaints and Appeals Recording Form from reception or request it via email. 

In the event that TISC is unable to complete the delivery of any of the course, a full refund will be issued. 

As part of TISC’s obligation to the learner, we will ensure that all training is compliant with the Standards for Registered Training Organisations (RTO’s) 2015. On successful completion of this course, all students will receive a statement of attainment which satisfies the requirements of the Vocational Education and Training (VET) Quality Framework.

TISC does not accept any tentative bookings and will only confirm a student’s enrolment upon receipt of the driver licence, COVID-19 vaccination status, course enrolment forms and course payment.

Cancellations made up to one week (7 days) prior to this course commencing will receive a full refund. Any cancellations made after this time will not be eligible for any refund.
Failure to attend training on the day will not result in a refund. TISC at their sole discretion may offer to rebook the student on a later course upon the presentation of a medical certificate for the course days that were missed.

We at located at 441 Sutton Road, Majura, ACT.  Our training facilities are located on the left side of the road, approximately 900m from the Sutton Rd/Pialligo Ave intersection. There is ample free onsite parking for students.