441 Sutton Rd, Majura ACT 2609

(02) 6297 7187

Mon - Fri 7:30am - 4:30pm


TLIC0026 Provide wheelchair accessible taxi services to passengers with disabilities

TLIC0026 Provide wheelchair accessible taxi services to passengers with disabilities


This course is nationally recognised and students who successfully complete the course will obtain a Statement of Attainment with the Unit of competency.

This course involves the skills and knowledge required to provide wheelchair accessible taxi services to passengers with disabilities.

It includes carrying out pre-operational checks of the taxi and its ancillary equipment, communicating effectively with passengers, securing passengers, and using mobility aids and/or ancillary equipment. It also includes providing appropriate support to passengers getting into and out of the taxi, during their journey, and manoeuvring the taxi with due consideration of the passenger’s disability.

This course applies to all taxi drivers who are authorised to drive a wheelchair accessible taxi. Work involves transferring passengers and applying the aid of equipment/appliances to do this.

Driving is performed with limited or no supervision, and with full accountability and responsibility for self and others in achieving the prescribed outcomes.

This course may meet part of the certification requirements for obtaining taxi driver accreditation. As requirements may vary between states and territories, people seeking taxi accreditation should contact their state or territory taxi regulator.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

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Course Details
  • $440 per student
  • All pricing is GST Free
  • Full payment must be made at time of booking

Four hour session from 8:00am – 12:00pm or 1:00pm – 5:00pm

Self-paced pre-course study and a combination of theory in a classroom and practical training
  • Carry out pre-operational checks on taxi
  • Communicate effectively with passengers
  • Assist passengers into and out of a taxi in a manner suited to their disability
  • Drive a taxi used by passengers with disabilities
  • Plan and organise daily work activities
TLIC0026 Provide wheelchair accessible taxi services to passengers with disabilities

All students must –

  • Have a moderate level of English language, literacy and numeracy. The assessment is written in English and a translator is not permitted in the assessment. A language, Literacy and Numeracy assessment might require completion prior to enrolment.
  • Have received at least two COVID-19 vaccinations.
  • Hold a current ACT driver licence with the taxi condition.
  • Be at least 18 years of age.
  • Have a completed TISC Enrolment Form with your Unique Student Identifier (USI) e-mailed to office@suttonroad.com.au together with your driver licence and proof of vaccination to finalise the full enrolment process.  A USI number can be obtained by logging on to www.usi.gov.au and is necessary to issue your Statement of Attainment on successful completion of the course.
  • Current driver licence.
  • Operational wheelchair accessible taxi vehicle.
  • Enclosed shoes and comfortable clothing suitable for the expected weather.
  • High visibility vest (We can provide you with one on the day)
  • Additional items depending on the weather such as a hat, sunscreen or rain jacket as part of the training is conducted outside

Operational wheelchair accessible taxi vehicle.


The assessment includes a theory exam, calculations exam and a practical assessment. Students must successfully complete the theory and calculations exams before attempting the practical assessment. Any students who are found to be ‘Not Yet Competent’ will be able to undertake a re-assessment at a later date and pay the associated fee.

Course Introduction

Instructor to run through participant workbook (60 min)

Theory Assessment (40 min)

Vehicle Check (20 min)

On Road driving (60 min)

Oral Assessment (40 min)

In the circumstance that a student has previously completed training or has skills and experience relating to this course, they will be eligible to apply for Recognised Prior Learning (RPL). Credit transfers will also be offered when applicable.

Students have a right to appeal any assessment decision. A student wanting to make a complaint or appeal will need to complete the Assessment Complaints and Appeals Recording Form. Students can obtain a hard copy of the Assessment Complaints and Appeals Recording Form from reception or request it via email. 

In the event that TISC is unable to complete the delivery of any of the course, a full refund will be issued. 

As part of TISC’s obligation to the learner, we will ensure that all training is compliant with the Standards for Registered Training Organisations (RTO’s) 2015. On successful completion of this course, all students will receive a statement of attainment which satisfies the requirements of the Vocational Education and Training (VET) Quality Framework.

TISC does not accept any tentative bookings and will only confirm a student’s enrolment upon receipt of the driver licence, COVID-19 vaccination status, course enrolment forms and course payment.

Cancellations made up to one week (7 days) prior to this course commencing will receive a full refund. Any cancellations made after this time will not be eligible for any refund.
Failure to attend training on the day will not result in a refund. TISC at their sole discretion may offer to rebook the student on a later course upon the presentation of a medical certificate for the course days that were missed.

We at located at 441 Sutton Road, Majura, ACT.  Our training facilities are located on the left side of the road, approximately 900m from the Sutton Rd/Pialligo Ave intersection. There is ample free onsite parking for students.

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