Four hour session from 8:00am – 12:00pm or 1:00pm – 5:00pm

• Carry out pre-operational checks on taxi
• Communicate effectively with passengers
• Assist passengers into and out of a taxi in a manner suited to their disability
• Drive a taxi used by passengers with disabilities
• Plan and organise daily work activities

All students must –

• Have a moderate level of English language, literacy and numeracy. The assessment is written in English and a translator is not permitted in the assessment. A language, Literacy and Numeracy assessment might require completion prior to enrolment.
• Hold a current ACT driver licence with the taxi condition.
• Be at least 18 years of age.
• Have a completed TISC Enrolment Form with your Unique Student Identifier (USI) e-mailed to office@suttonroad.com.au together with your driver licence to finalise the full enrolment process.  A USI number can be obtained by logging on to www.usi.gov.au and is necessary to issue your Statement of Attainment on successful completion of the course.

• Current driver licence.
• Operational wheelchair accessible taxi vehicle.

• Enclosed shoes and comfortable clothing suitable for the expected weather.
• High visibility vest (We can provide you with one on the day)
• Additional items depending on the weather such as a hat, sunscreen or rain jacket as part of the training is conducted outside

Operational wheelchair accessible taxi vehicle.

The assessment includes a theory exam, calculations exam and a practical assessment. Students must successfully complete the theory and calculations exams before attempting the practical assessment. Any students who are found to be ‘Not Yet Competent’ will be able to undertake a re-assessment at a later date and pay the associated fee.

Course Introduction

Instructor to run through participant workbook (60 min)

Theory Assessment (40 min)

Vehicle Check (20 min)

On Road driving (60 min)

Oral Assessment (40 min)

In the circumstance that a student has previously completed training or has skills and experience relating to this course, they will be eligible to apply for Recognised Prior Learning (RPL). Credit transfers will also be offered when applicable.

Students have a right to appeal any assessment decision. A student wanting to make a complaint or appeal will need to complete the Assessment Complaints and Appeals Recording Form. Students can obtain a hard copy of the Assessment Complaints and Appeals Recording Form from reception or request it via email. 

In the event that TISC is unable to complete the delivery of any of the course, a full refund will be issued. 

As part of TISC’s obligation to the learner, we will ensure that all training is compliant with the Standards for Registered Training Organisations (RTO’s) 2015. On successful completion of this course, all students will receive a statement of attainment which satisfies the requirements of the Vocational Education and Training (VET) Quality Framework.

TISC does not accept any tentative bookings and will only confirm a student’s enrolment upon receipt of the driver’s licence, course enrolment forms and course payment.

COVID 19 Policy

Your co-operation in helping to keep the Sutton Road Training Centre free of COVID-19 is appreciated. If you are unwell and have any common COVID-19 symptoms you should not attend the Centre.

Cancellations made up to one week (7 days) prior to this course commencing will receive a full refund. Any cancellations made after this time will not be eligible for any refund.
Failure to attend training on the day will not result in a refund. TISC at their sole discretion may offer to rebook the student on a later course upon the presentation of a medical certificate for the course days that were missed.

We at located at 441 Sutton Road, Majura, ACT.  Our training facilities are located on the left side of the road, approximately 900m from the Sutton Rd/Pialligo Ave intersection. There is ample free onsite parking for students.